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Why Chose Super Movers?
 
Once you start the process of looking for a mover, you have
no doubt been in contact with many different companies. Many
clients report feeling overwhelmed by the number of options
in the moving market. Not every company in the industry is
experienced and reputable, and it is extremely important to
know who you are intrusting your possessions to.
Understanding why you should choose Super Movers to
handle your relocation is simple; you just need to
remember our name!

Service:

We will provide you with the best customer care, A-Z.
We are a service oriented company, and we have more than a
decade of happy customers to attest to it. From your first
call to our sales department, you will see that we are
dedicated to making your move as smooth as possible. Every
step of the way you will have someone to speak to at our
company to answer every question and solve every dilemma.

Unbeatable Reputation:

Super Movers has been in business for over 15 years, and our
stellar track record speaks for our success. Please feel free
to look us up online at the Better Business Bureau where you
can see our excellent records with clients. Bear in mind when
you look at our ratings that we are a very large company, which
performs more than 300 moves per month for clients throughout
the country. We also maintain one of the lowest claim rates in
the United States, with less than 3% in annual claims.
The industry standard is around 10% annually.
 
Personalized Customer Care:

Here at Super Movers, we know that no two relocations are alike.
Clients will always have their own needs and concerns, and we are
happy to accommodate. We will do our best to accommodate your
preferred dates, protect your most valuable items, and arrange
payment in a form you or your company are comfortable with.
You will have a personal relationship with our staff, and we will
be happy to tailor our service to best fit your needs.

Experienced Crews:

It's great to know that the customer service you'll receive before
and after the move is good, but the real magic is what happens on
moving day. With Super Movers, you can be assured that the crews
arriving to move your items are trained professionals that work
for our company – not day laborers who do not know how to handle
your items. They will know exactly how to package and handle all
of your items, from the simplest book boxes to the most fragile
antiques and pianos. They will come fully prepared for your move,
and we make sure their equipment is always brand new. Our moving
trucks are leased, and renewed every 3 years, and the movers
always come to pick up your items with a full supply of brand
new boxes to help in any packing you may want to have done.

Responsibility:

Though Super Movers does hold a valid brokers license, our
moves are always carried out using our own trucks and our
own employees. This guarantees that you will experience a
move that holds up to our high standards of professionalism
and customer care, and assures you that everything will be
done in accordance to the Super Movers contract.
The contract itself is straight forward and easy to
nderstand, and makes sure that there will be absolutely no
surprises on the day of move. If you do have any questions
at all, your dedicated sales representative will be more than
happy to answer any questions or concerns you may have. Again,
you will always have some one to call here at Super Movers if
you have any questions or concerns at any time
before, during or after your relocation.

Maximum Price Security:

We are dedicated to ensuring that the price of your move is
the least of your worries. If you are located in our area,
we will be happy to provide you with an in home visual estimate,
a free service that will give you a binding not to exceed quote.
You can find more information about this service on the
"Visual Estimate" section of this site. If you do not receive a
visual, however, you still don’t need to worry about jumps
in price. All the information about pricing your move will be
included in the contract you sign before the day of move is
booked for you – there are absolutely no surprises or
hidden fees. Any discrepancy between the quote and the actual
move will be settled according to the price per pound or the
hourly rate on the contract.

Optimum Peace of Mind:

Here at Super Movers, we know that moving is stressful.
The process of finding a home, transferring jobs and finding
a mover for your items is a full time job as it is.
That is why we want to makes sure that once you have selected
us as a mover, your headaches are over. Our staff is here as your
personal support center during the move – to ask questions,
arrange payment or track your shipment. No need to worry about
surprises at either end, our drivers and office staff will keep
you updated on the status of your shipment so you will know exactly
when it will arrive and exactly how much will be due upon delivery.
There is no reason to lose sleep over any part of your move, your
items are in good hands!

Vehicle Relocation:

Your car is one of your most expensive and important possessions,
and finding a reputable mover for it is just as important as
finding a mover for your household goods. We don’t ship your car
in the same truck as the household goods, but we're happy to
coordinate the moves for your convenience. We will ship your car
on a secured car carrier for maximum safety during its transport.
Please see the Vehicle Relocation page for more information on
this service.
 
Exceptional References:

Super Movers has many years worth of happy customers, hundreds
of whom move with us again and again. Once we have given you
a quote, we will be more than happy to provide you with
contact information for people who have moved with us in the
past and have volunteered to speak with new clients and
recommend our services. You can also call the Oakland branch
of the Better Business Bureau, one of our most glowing
references. We were chosen, out of hundreds of Bay Area movers,
to relocate their offices from San Mateo in 2006.
 
Reliable Professionalism:

During the time you work with Super Movers, you will find that
every member of our staff has been well trained for their
position. From the knowledgeable sales people who will help
you through the booking process and the dispatchers who will
schedule your shipment down to the very last mover and foreman,
you will find a highly professional and caring staff eager to
help make your move a success.

Security:

Super Movers spares no expense in making sure that all your
items get from point A to point B without being exposed to
damage or theft. Trucks are never left unattended, and our
storage units are guarded 24 hours a day, 7 days a week.
Your furniture will receive all the proper preparation to make
sure it isn’t harmed during the journey – your wooden items will
be wrapped with moving blankets free of charge, and we will be
happy to quote you on crating of fragile goods. All of our own
employees have all been background checked and drug tested to
assure a high level of professionalism. Our moves are always
covered by a basic insurance policy, which will already be included
in the quote you receive from us. We will be happy to assist you in
purchasing additional insurance for more expensive
shipments.



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